Customer Service

Shipping Costs

 

Within Australia Standard: $15.00
International: $25.00
Note that all product prices indicated and payments made on this site are in australian dollar currency.
All prices include gst.

Shipping & Delivery

 

Standard within Australia:

 

Orders are dispatched monday through to friday, before 12pm via Australia Post.
Please note that any orders placed after 10am will be dispatched the following business day.
For metro delivery, please allow 3-5 working days & for rural delivery, please allow 4-7 working days.
All parcels will have a tracking number. Purchases made on weekends and public holidays will be processed on the following business day.

A tracking number will be sent to you upon dispatch so that you can track the delivery of your goods.

 

International:

 

Orders are dispatched monday through to friday, before 12pm via australia post pack & track.
Please note that any orders placed after 10am will be dispatched the following business day.
For international delivery, please allow 21 working days. purchases made on weekends and public holidays will be processed on the following business day.

A tracking number will be sent to you upon dispatch so that you can track the delivery of your goods.

Ordering Information

 

For all online customer service and product enquiries, please email service@byronclassiccars.com

 

Item Availability

 

If a sold-out item is purchased, you will be notified by email as soon as possible and offered a suitable replacement, a credit note or a full refund.

Refund & Returns Policy

 

We do not offer refunds on goods due to change of mind.
Please contact service@byronclassiccars.com if you would like to exchange for another size.

All exchange garments will need to be returned within 7 working days. items must be in original condition and must not have been worn, altered or washed. all tags must remain in place. Allow another 7 days for the exchange to be processed.

When returning goods, please enclose:
Your goods for return, including packaging
Return address information pre-filled on a postal bag with contact details.

For all returns, please address to:

 

Byron Classic Cars
14-16 Bayshore Drive
Byron Bay
NSW 2481 Australia

 

Please note that only returns who have lodged a return request will be accepted.

The return postage costs are payable by the customer, we will not cover return postage costs.
We recommend using registered australia post express or registered international post to return garments to us, and we advise you to take note of your tracking number. We are not responsible or accountable for the loss of garments being returned.

Contact

 

For any other customer service enquiries, please email service@byronclassiccars.com